EN32217 English for Airline Business 3
This course is suitable for any student with some background in general English and English grammar, who wish to acquire English communication skills for the airline business. The scope of English in this coursecovers the areas of airport ground services and in-flight services. This course will also be beneficial for those who want to improve their English listening and speaking skills for their careers in the airline business.
Content
Unit 1 Baggage
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Responses to the passenger
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Weigh and piece concept
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Asking for information on hand-luggage
Unit 2 Immigration and Customs
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What do immigration officers do?
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Immigration form and custom card
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Immigration and custom interview
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Customs formalities
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What I want to be in airline business
Unit 3 Boarding and Departure
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Boarding procedure
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Reading boarding pass
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Departure card
Unit 4 Arrival
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Arrival procedure
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Arrival card
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Asking for information about arrival record
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Transfer passengers
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